Terms of service
# Terms of Service for Zyra Wear
**Last Updated:** [16-05-2026]
Welcome to **Zyra Wear** (“Store”, “we”, “our”, or “us”). By accessing or using our website, products, or services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our website.
If you do not agree with any part of these Terms, you should not use our services.
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## 1. Account Terms
1. You may be required to create an account to access certain features of the Store.
2. You agree to provide accurate, complete, and current information during registration.
3. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are used for fraudulent activities.
5. You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
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## 2. Pricing and Payment
1. All prices listed on the website are in **Pakistani Rupees (PKR)** unless stated otherwise.
2. Prices may change at any time without prior notice.
3. We reserve the right to correct pricing errors, inaccuracies, or omissions.
4. Payment methods accepted include:
* Cash on Delivery (COD)
* Bank Transfer
* Debit/Credit Cards
* [ADD OTHER PAYMENT METHODS]
5. Orders will only be processed after successful payment verification where applicable.
6. Customers are responsible for providing accurate billing and payment information.
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## 3. Product Descriptions
1. We strive to ensure that all product descriptions, images, pricing, and availability information are accurate.
2. Actual product colors may slightly vary due to screen settings and photography lighting.
3. We do not guarantee that all product descriptions or other website content are completely error-free.
4. We reserve the right to modify or discontinue products without notice.
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## 4. Order Acceptance
1. Placing an order does not guarantee acceptance of the order.
2. We reserve the right to refuse, cancel, or limit any order at our sole discretion.
3. Reasons for cancellation may include:
* Product unavailability
* Pricing errors
* Suspected fraudulent activity
* Incorrect customer information
4. If your order is canceled after payment, you will be refunded according to our refund policy.
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## 5. Shipping and Delivery
1. We aim to process and ship orders within [NUMBER OF DAYS].
2. Delivery times may vary depending on location, courier services, and external factors.
3. Shipping charges, if any, will be displayed during checkout.
4. We are not responsible for delays caused by:
* Courier companies
* Weather conditions
* Public holidays
* Government restrictions
5. Customers must provide accurate shipping details. We are not responsible for failed deliveries caused by incorrect addresses.
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## 6. Returns and Refunds
1. Customers may request a return or exchange within [NUMBER OF DAYS] of receiving the order.
2. Returned items must:
* Be unused and unworn
* Include original packaging and tags
* Not be damaged by the customer
3. Certain items may not be eligible for return due to hygiene or promotional reasons.
4. Refunds will be processed after inspection and approval of the returned item.
5. Shipping charges are non-refundable unless the return is due to our error.
6. To request a return or refund, contact us at: **[raouserim1000@gmail.com](mailto:raouserim1000@gmail.com)**
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## 7. Prohibited Uses
You agree not to use the website for:
* Any unlawful or fraudulent purpose
* Violating any Pakistani laws or regulations
* Uploading harmful code, malware, or viruses
* Attempting unauthorized access to our systems
* Harassing, abusing, or harming others
* Copying or exploiting website content without permission
We reserve the right to terminate access for violations of these Terms.
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## 8. Limitation of Liability
1. Zyra Wear shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
2. We do not guarantee uninterrupted or error-free website operation.
3. Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
4. Customers use the website and services at their own risk.
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## 9. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of **Pakistan**.
Any disputes arising from these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts of Pakistan.
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## 10. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will become effective immediately upon posting on the website.
Customers are encouraged to review these Terms regularly.
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## 11. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
* **Store Name:** Zyra Wear
* **Email Address:** [raouserim1000@gmail.com](mail to:raouserim1000@gmail.com)
* **Phone Number:** [03445210269]
* **Business Address:** [jaboka okara]